When you book a service with us, you can be confident your barbecue is in the best possible hands. Each package includes:
Cinders Barbecue Servicing
What’s Included in Your Service
Collection & return delivery
your BBQ is collected from your location and delivered back to you once serviced. A protective transport box is provided for added safety.
Full dismantling & inspection
our trained technicians strip down your barbecue, thoroughly check all components, and identify any potential issues.
Parts included in the service
Full replacement of essential components for safe operation: the gas regulator and injectors.
Deep cleaning
a professional clean removes grease, debris, and build-up, helping your BBQ look and perform like new.
Gas Safe certification
every serviced BBQ is tested and certified for safe use, giving you reassurance and compliance.
Expert care
all work is carried out by experienced Cinders specialists who know our products inside out.
How the Service Works
We’ve designed our process to be simple and stress-free:
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Book online
choose your model and complete your service booking.
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We collect your BBQ
using our protective transport box, we’ll safely transport it to our workshop.
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Inspection & deep clean
our technicians dismantle, clean, and fully assess your BBQ.
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Certification & next steps
your BBQ is Gas Safe certified. If repairs or replacement parts are required, we’ll send you a clear, itemised quote.
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Return delivery
your fully serviced barbecue is carefully packed and returned to you, ready to cook with confidence.
Important Information
- The service price covers everything listed above: collection, return transport, inspection, cleaning, and Gas Safe certification.
- Any replacement parts or additional labour will only be carried out after your approval of a separate quote.
- Typical turnaround time is 7–10 working days depending on parts availability.
- All repairs are completed to manufacturer standards, using genuine parts where required.
Frequently Asked Questions
How should I prepare my BBQ for collection?
We’ll provide a sturdy protective transport box to make sure your BBQ
travels safely. Our courier will guide you through the simple handover process.
How long does the service take?
On average, services are completed within 7–10 working days , though this may vary if additional repairs are needed. We’ll keep you updated
throughout.
Are repairs guaranteed?
Yes. All repairs carried out by our team are covered by a 3 month
warranty for workmanship guarantee, giving you confidence in the quality of
our service.
What if my BBQ doesn’t need repairs?
If no repairs are necessary, you’ll only pay the standard service fee. Your BBQ will be cleaned, inspected, certified, and returned ready for use.
Book Your Service Today
Give your Cinders barbecue the professional care it deserves. Our servicing ensures your grill remains safe, efficient, and ready to perform whenever you need it.